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Items bought at a Verizon store, on verizon.com or with our Customer Service can be turned in at a Verizon store for 30-day returns and exchanges.If you're trading in a device, visit our Trade-In Tracker for available options. You can't turn in your device at a Verizon store if you: Bought the item at a Verizon Authorized Retailer (except for warranty replacements)Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...You can return Verizon equipment to any of the Verizon store locations or select Verizon Fios TV stores if you have bought them directly. Moreover, equipment can also be returned via UPS mail. In any case, you have to sent them back within 30 days of purchase or Verizon will charge you for a late fee per day that exceeds 30-day …Here is the UPS instructions from the Spectrum support website: UPS Return. You can easily return Spectrum equipment by bringing it to any UPS Store. To return your equipment to a UPS Store: Use the UPS Store Locator tool to find the store nearest you. Note: Not all UPS locations are UPS Stores. Please use the link to find the nearest UPS Store.Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...Verizon claims I didn't return equipment. 08-25-2014 02:12 PM. I recently canceled my FIOS due to moving to an area without FIOS service. Returned all my equipment via the UPS Store and got a receipts showing that it was shipped and received without issue. I returned my receiver, remote, cables, router, and the wall mountedbattery unit (due to ...Return Options: Return rented equipment to The UPS Store nearest you. Just so,where do i return my verizon device? Items bought at a Verizon store , on verizon.com or with our Customer Service can be turned in at a Verizon store for 30-day returns and exchanges and for trade-ins.That would be Verizon. They issued the prepaid UPS return label. Verizon is paying the shipping charges on the returned phones. UPS tracking numbers start with 1Z, followed by six digits which are the account number that the shipment was charged to. 4E9 W39 is the UPS account number on our tracking number…that account needs to file the ...Mar 11, 2015 · 03-11-2015 03:37 PM. I had FiOS service while I lived in Medford, MA from April 2013 until March 2014. I moved to Ohio and could no longer have FiOS service. I returned the equipment to a UPS store to be shipped back to Verizon per a customer service agent's instructions. A few months later, I get a bill for $613 for unreturned equipment.Apr 17, 2023 · Verizon will send you a return kit in the mail that includes instructions on how to return your equipment. The kit will also include a prepaid shipping label that you can use to send the router back to Verizon. Online Return Process. If you prefer to handle the return process online, you can do so through the Verizon website.Put your old box and its power cord in the shipping container your new box came in. There will be a return UPS label to put on the outside covering the original UPS sticker. Then bring it to any UPS location for free pre-paid shipping back to us. A mistake was done during the installation and Verizon sent me a new DVR via UPS.Options to Return Cox Equipment. Use one of the following free methods to return your equipment. A return box and a shipping label are not needed when dropping off your equipment at a return location. Note: For Cox Mobile Devices, do not take the device to a UPS store without a return label provided by a Cox agent.Accessibility Resource Center Skip to main content. Personal Business. StoresA half days vacation time wasted. I know I can take the stuff to any UPS location and ship it but, I want to inconveinience them as much as they have incovenienced me. Plus, I have heard horror stories of verizon not receiving stuff that was shipped via UPS. Has anybody ever returned fios tv and internet stuff to verizon?Correct answer: Hi, Verizon advises customers to drop equipment off at a UPS Store, but the UPS Store says Verizon cancelled their UPS contract.Existing equipment you must DISCONNECT AND RETURN • Video Media Servers(s) with their Power Cord(s) CURRENT VIDEO MEDIA SERVER 3. Place your old Video Media Server(s) with Power Cord(s) in the shipping box and return them to Verizon using the pre-paid label. Or, bring the equipment to any UPS store where they will pack and ship it for …Any UPS store will accept the return. You can useTo return your equipment: Return rented equipment to the Verizon or t Verizon store. Ok generally they're pretty strict with the 30 days unless there's extenuating circumstances. You are out of luck once the 30day return period expires. You can no longer return it. But once the phone is unlocked after 60days, you can pay off the phone and take it to any other carrier of your choice.Prepare your shipment. Disconnect the equipment you wish to return and carefully place it, including all remotes and power cords, in a box of your choosing. Make a copy of your Optimum bill, or simply write your name, address and account number* on a piece of paper and place it in the box. Start your return. You must return the Verizon FiOS equipment by June 10, 201 Nov 10, 2009 · Make sure you get a receipt from the store to show that you handed the equipment over, and gave you a UPS tracking number. 2). Call Verizon and ask them to send you a return label. You do the packing, and put the label on the box, hand it to any UPS driver you can find, or take it any UPS Store, or authorized shipping center. It is prepaid, and ...Apologies for the delay in our reply, John_Goilll. That is certainly a concern that you have not received a return shipping label. Let's make sure we can get you a return shipping kit for the 5G Home equipment. We will need account access to assist, please be on the lookout for a private message from us, so we can help. To return your equipment: Return rented equipment to the Verizo

That same day, Monday, Sept. 25th, we went to the UPS store and shipped the equipment out. Today is Thursday, Oct. 5th, and my wife just got an email saying that they still haven't received the equipment and that if they don't by Oct. 25th, we'll be charged. Unfortunately we can not find the UPS shipping receipt, but we do have the serial numbers.Being told I haven't returned equipment, then charged over $400 - I RETURNED IT SEVERAL WEEKS AGO!!! 02-21-2017 11:06 AM. My account was cancelled on December 8 and on December 9, I was sent a "kit" that included a return box and some labels. I needed to return the DVR box, but I had purchased the modem/router so I was supposed to keep that one.Return rented equipment to The UPS Store nearest you. Check here. You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records. Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions. Does Verizon FiOS have stores?We may be compensated when you click on product links, such as credit cards, from one or more of our advertising partners. Terms apply to the offers below. See our Advertiser Discl...She can't carry all of this equipment on her own to the store. Is there any workaround anyone is aware of? Verizon will mail out a prepaid shipping label for UPS, can setup a package pickup from UPS and leave the box outside. UPS. My mom, in her 70's, cancelled Verizon. She has three set top boxes and a router.

To return your equipment: Return rented equipment to your nearest Verizon store or UPS Store; You do not need to box up equipment since equipment serial numbers will be scanned and returned to Verizon (be sure to get a receipt for your records) Contact Verizon at 1.800.Verizon (1-800-837-4966) if you have any questionsI am not getting a return kit. I canceled the service 20 days back. Whenever I reach out to a customer service exec, I am being told I will be charged if I do not return the kit within 30 days after cancellation of service. I even went to the store and asked them if they could take it. They said they cannot do the return.That would be Verizon. They issued the prepaid UPS return label. Verizon is paying the shipping charges on the returned phones. UPS tracking numbers start with 1Z, followed by six digits which are the account number that the shipment was charged to. 4E9 W39 is the UPS account number on our tracking number…that account needs to file the ...…

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. Stopped by my local UPS store to drop off the b. Possible cause: 10-29-2015 01:17 PM. This has been going on for over a year. I had stopped service in .