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There is no "OK" button to exit the feature. Selecting exit just zaps you out of the movie and when you go back in the subtitles are still on. Waiting for the selction to return to the movie does not work as it just stays on for minutes. Very annoying. Any idea of why this is happening would be most appreciated.Turn on your Insignia television. On the Insignia remote, press the Menu button. Using the left and right arrow buttons, find the Settings option. Press the Enter button or the down arrow button to select it. Use the up and down arrows to navigate the Settings. Find the Closed Caption menu and select it with the Enter button.Solution. #2. Power off the comcast box, leaving the tv on. Press "Menu" on the Comcast remote. When the service menu comes up, nudge the CC option to CC1. Hit "menu" until the screen goes black, then power on the box. I guess they couldn't be bothered to make a key for that.Open Settings from the Xfinity home screen. Get down to Accessibility Settings. You will see that the Closed Captioning option is highlighted. Press the OK button to turn it off. Note: Streaming applications like Netflix, HBO Max, Peacock or Amazon Prime have their own settings to turn off the closed captions.The A, B, C, and D buttons are Shortcut Keys and are used to help quickly navigate menus or to complete a task. We have a user manual here: XR2 and XR5 Remote Control Buttons and Functions - Xfinity Support, that will explain the functionality of the different remotes and what the buttons do. I will also leave a description here of what …When it comes to purchasing a clear caption phone, reading reviews can be an essential step in the decision-making process. However, not all reviews are created equal, and it’s cru...To access Accessibility Settings: 1. Press and hold the microphone (Mic) button and say “accessibility” into the Xfinity Voice Remote. 2. Press OK or the center button between the arrows to toggle CC On or Off. 2.1. If choosing On, then proceed to Closed Captioning Optionsand select your preferred … See more The easiest way to turn audio description on or off is to use voice control. While watching full screen video, press and hold the voice control button on your Xfinity Voice Remote and say "audio description." The voice control button is the third button up from the OK button in the center of the remote. It is a slightly indented rectangle. In today’s digital age, the internet has become an integral part of our lives. From communication to entertainment, we rely on the internet for various purposes. Accessibility: One...In today’s digital age, closed captioning has become an essential feature in television programming. It not only caters to individuals with hearing impairments but also enhances th...In today’s digital age, closed caption services have become increasingly important in enhancing accessibility and inclusivity for individuals with hearing impairments. Closed capti...Dec 20, 2023 · Have you tried backing out of all apps, go to settings, go to device care, manage storage, select the infinity app, clear cache. Then go back into the Xfinity app and start a program. CC is defaulted to on, so pause the program and at the bottom of the screen arrow over to cc, turn it off. The rest of the programs started without cc on. Use the arrow keys on your remote control to navigate through the subtitle settings options. Find the option that allows you to toggle the subtitles on or off. This option is typically labeled “Enable Subtitles” or “Display Subtitles”. To turn off the subtitles, select the “Disable” or “Off” option. This will disable the display ...Turn Captions On or Off Using the X1 Accessibility Settings Menu. To access Accessibility Settings : Press the B key on your Xfinity remote to reach Accessibility Settings. Press OK to toggle Closed Captioning On or Off. If choosing On, then proceed to Closed Captioning Options and select your preferred settings (font size, color and formatting).Have you tried backing out of all apps, go to settings, go to device care, manage storage, select the infinity app, clear cache. Then go back into the Xfinity app and start a program. CC is defaulted to on, so pause the program and at the bottom of the screen arrow over to cc, turn it off. The rest of the programs started without cc on. Get to know the features and functions of the XR2 and XR5 remotes used with Xfinity X1. The XR2 and XR5 remote controls are redesigned to improve the Xfinity TV viewing experience. These remotes are smaller and easier to handle, putting the buttons you use most often within easy reach. Plus, there are fewer buttons so you can quickly find the ... Enabling/disabling captions and subtitles. English-language subtitles are available on most English-language videos. Similarly, Spanish-language subtitles are available on most Spanish-language videos. Steps for enabling closed captions may vary a bit by device. On most devices, look for the CC button on the video player bar to toggle them on/off.4 years ago. This is also happening to me on my TVStep 3. Use the directional buttons on the remote to Turn on your Vizio TV. Press the “Home” button for newer models) or the “V” (Vizio Internet Apps) button on the remote. Access the “TV SETTINGS” menu, then select and open the CLOSED ...Oct 15, 2023 ... Please note that while I am a Comcast employee I am not an official Xfinity Forums representative. 6. 0. Feb 23, 2023 · Download Article. 1. Open th Use the arrow keys on your remote control to navigate through the subtitle settings options. Find the option that allows you to toggle the subtitles on or off. This option is typically labeled “Enable Subtitles” or “Display Subtitles”. To turn off the subtitles, select the “Disable” or “Off” option. This will disable the display ... Deactivate Voice Guidance. When you're done u

Same issue here on 3 Samsung TVs. Every one launches the Stream app with CC on. Happens every time and have to manually turn off at the start of every use. Incredibly annoying. Been happening for a month. Sounds like their “engineers” are aware but nothing is being done about it. X sucks.Comcast has identified five key metropolitan areas to support through its latest grant program. Read about Comcast RISE grants and more. * Required Field Your Name: * Your E-Mail: ...99. 42K views 1 year ago. In this video I show you how to turn Closed Captioning on and off on the Xfinity X1 TV Box. I show you how to get to the accessibility settings menu and turn …Comcast is hiring 5,500 new customer service agents to fix its dismal customer service. Wouldn't it make more sense for Comcast to eliminate many of the frustrations that cause sub...

Deactivate Voice Guidance. When you're done using Voice Guidance, simply tap the B key on your remote to open the Accessibility Settings screen again. Tap B again to reopen the On/Off menu. (You can also get here at any time just by holding down the voice control button and saying "Voice Guidance.") Press OK to turn Voice Guidance off.Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message.Open the Amazon Prime app on your smartphone or tablet. Choose the desired movie or TV show you want to watch. Start playing the content by tapping on it. Tap on the screen to reveal the playback controls. Locate the “CC” or closed captioning icon among the controls. Tap on the “CC” icon to disable closed captioning.…

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. In today’s digital age, accessibility is key when it comes t. Possible cause: Plans and Pricing. Check out great deals on Internet bundles. VIEW ALL O.